Go Chirp Reviews

For support issues or questions, customerservice@gochirp.com is the email to reach out to. Alternatively, a call or text can be made to 855-440-0110. For large quantity orders or to become an authorized Chirp retailer or distributor, an email can be sent to wholesale@gochirp.com. For press related inquiries, press@gochirp.com is the email to use. A live chat is also available from Monday to Friday between 9am and 5pm MST. If ordering over the phone is preferred, a call can be made to 1-877-770-5509. Responses via email may take up to 24 hours..

Gochirp.com is known for its Chirp Wheel products, which are designed to relieve back pain and tension. The Chirp Wheel is a firm back roller wheel that is FDA-registered as a medical device. It fits perfectly between your shoulder blades, providing relief right where it aches. The concept is simple: place the Chirp Wheel on the ground, lie on it with your feet planted on the ground and the back roller wheel sitting between your shoulder blades. Then roll slowly up and down the back wheel, so it remains in the center of your back.

The Chirp Wheel differs from a foam roller in that it is narrow enough to fit between your shoulder blades and has a channel in it that is intended to align with your spine. Therefore, you're not rolling on your spine itself, and the pressure is concentrated either side of your spine, between your shoulder blades and down the middle of your back. The Chirp Wheel is made from an injection-molded plastic core that can withstand up to 500lb of pressure and an EVA foam soft outer layer.

Another popular product is the Chirp Focus muscle roller system, which is highly effective due to its premium build quality and how solidly the 4″ roller wheel clicks into the handle system. It is sold for $29.99.

Despite the popularity and effectiveness of these products, some customers have reported issues with items breaking soon after use and challenges with balancing during the first few sessions. It's also worth noting that the wheels are not as wide as your average foam roller.

Gochirp.com offers a variety of products designed for back pain relief and recovery. The Chirp Wheel is one of their main products, available in three different sizes for varying levels of pressure. They also offer the Chirp RPM: Rolling Percussive Massager, which combines the therapeutic power of percussive massage and rolling massage techniques. Other products include the Chirp Wheel XR 3-Pack, the Chirp Wheel+ 3-Pack, and the Chirp Wheel+ 4-Pack. They also have a Chirp Wheel+ 10\" Firm, a Chirp Wheel+ 6\" Deep Tissue, and a Chirp Wheel+ 4” Focus. For travelers, there's the Chirp Wheel+ Deep Tissue 2-Pack. They also offer bundles like the Ultimate Back + Neck Bundle and the Chirp Wheel Pro ™. There are also flash sales on products like the Chirp Wheel XL - Super Comfort.

The Return Policy for gochirp.com is known as the 60-Day Feel Good Guarantee. Products purchased directly from Chirp may be returned within 60 days of the date of receipt of goods for a refund & free return shipping. Returns after this period will not be accepted. Free returns apply to the Continental US only, excluding Hawaii, Alaska, Canada, and international locations. The product must be returned with all original packaging & accessories within the 60-day trial period. Upon receipt of the qualifying product, Chirp will issue a refund via the original form of payment. Items marked final sale, refurbished or “open box” products cannot be returned or exchanged. Products & packaging must be returned in like-new or unused condition. Products damaged by misuse will not be returned or exchanged. Products can be returned only in the country or region in which they were originally purchased. Chirp branded products purchased through other retailers must be returned directly to them in accordance with their respective returns & refunds policy. All returns are subject to validation & approval at Chirp’s discretion.

As for the Shipping Policy, it appears that there may be additional shipping and tax fees for international delivery, as indicated by a customer review. However, the exact details of the shipping policy could not be found..

The shipping policy for gochirp.com includes a 60-Day Feel Good Guarantee. Products purchased directly from Chirp may be returned within 60 days of the date of receipt of goods for a refund and free return shipping. Returns after this period will not be accepted. Free returns apply to the Continental US only, excluding Hawaii, Alaska, Canada, and international locations. The product must be returned with all original packaging and accessories within the 60-day trial period. Upon receipt of the qualifying product, Chirp will issue a refund via the original form of payment. All orders are subject to additional terms. Items marked final sale, refurbished, or “open box” products cannot be returned or exchanged. Products and packaging must be returned in like-new or unused condition. Products damaged by misuse will not be returned or exchanged. Products can be returned only in the country or region in which they were originally purchased. Chirp branded products purchased through other retailers must be returned directly to them in accordance with their respective returns and refunds policy. Returns of in-store purchases online are not currently accepted. All returns are subject to validation and approval at Chirp’s discretion. If there is a discrepancy between the return policy and procedures printed on the original packing slip and the information provided, the information provided governs the return of the www.GoChirp.com purchase. To initiate a return, please provide the order number, located on your confirmation email. If you purchased from GoChirp.com within the USA, initiate your return via their online portal. If you are experiencing any issues with the online portal or placed your order on GoChirp.com outside of the USA, please contact their Customer Experience Team.